Time & billing software
Uptime and support for the practice-management, time-tracking, and invoicing systems your firm runs on — not a ticket that waits behind everyone else's laptop problems.
Industries — Professional Services
IT for firms that bill by the hour and sell expertise.
Built for management consultants, engineering firms, architecture practices, and marketing or design studios — client-facing knowledge-work firms where the product is expertise and time, not a shelf item. An hour lost to a frozen laptop or a down file server is an hour that can't be billed, and we treat it that way.
The reality of small firms
You're probably already the office's go-to for IT questions — on top of your actual job
Most firms this size don't have, and don't think they need, a full-time IT hire. What usually happens instead: a partner or office manager becomes the de facto tech support between client work, a consultant loses twenty minutes before a meeting fighting with a VPN, and small problems get set aside until they're blocking a deadline. We're built to be the IT department you don't have to hire — reachable when something breaks, proactive about what hasn't broken yet, and realistic about the fact that your team has client work to do, not tickets to triage.
Billable time is the business
Downtime here isn't an inconvenience — it's lost revenue or a missed deadline
A consulting firm, an engineering practice, or a design studio doesn't sell a product off a shelf — it sells hours and expertise. When a laptop won't boot, a file won't open, or a call drops, that's not just annoying, it's time that can't be billed and a client who's watching. We treat IT reliability as a direct line to your revenue, not a background cost.
Client meetings & calls
Reliable video conferencing and connectivity when a client is on the line — a dropped call or a frozen screen share reflects on your firm, not just your IT.
Deadlines that don't move
A proposal, a drawing set, or a report is due when it's due. We keep the systems behind your deliverables running so the deadline is the only pressure you're dealing with.
Client-facing professionalism
A firm that sells expertise can't afford visibly broken IT while a client is in the room or on a call. Reliability is part of how your firm presents itself, not just a back-office concern.
Where your work actually lives
Shared drives, project files, and client deliverables that are reliable — and never just gone
These firms live in shared files — proposals, drawings, reports, spreadsheets, client correspondence. When that system is flaky, or a file gets overwritten the night before a deadline, it's not a minor annoyance.
Shared drives & project folders
Dependable file sync and shared storage so your team, and the client-facing material they're working from, is in the same place and actually up to date.
Version control for deliverables
Proposals, drawings, and reports that don't get silently overwritten or lost to "final_v3_ACTUAL" chaos — a real system for knowing what's current.
Backup & recovery
Project files backed up and periodically tested by actually restoring them — not backed up in name only and discovered broken on the day you need them.
On-site, remote, and everywhere in between
Consultants on client sites. Architects on job sites. Teams split between office and home.
Your team isn't always at a desk in your own office, and your IT shouldn't assume they are.
- Secure remote access to files and systems from a client's conference room, a job site, or a home office — not just from inside your own walls
- Setup and support for the laptops and phones that leave the building every day, not just the desktops that don't
- A consistent experience across office, remote, and client-site work, so switching locations doesn't mean switching problems
- Support that's reachable when your team is out of the office, not only when someone happens to be at their desk
Keeping track of what you're paying for
Specialized software adds up — CAD, project management, proposal tools, and more
Firms like this tend to accumulate a lot of specialized software over time — often licensed one subscription at a time by whoever needed it that week, with no one keeping a central list. We don't judge the sprawl, we just help you get a handle on it.
- A clear inventory of what software your firm actually pays for, and who currently has access to each one
- Access reviews when someone joins or leaves, so a former employee isn't still logged into a client's project months later
- Help spotting overlapping tools doing the same job, and consolidating where it actually makes sense
- One point of contact for software and licensing questions, instead of chasing it down yourself between client work
Ready to stop being your firm's accidental IT department?
Tell us what you run your practice on — billing software, project tools, file storage — and what's been slowing you down. We'll take it from there.