Infrastructure management
Servers, networking, and Wi-Fi — monitored, patched, and documented instead of left to tribal knowledge.
Learn more →Managed IT — Canada & the US
IT that runs quietly in the background, until you need it fixed.
Never idle.
Geekin is a managed service provider keeping the IT behind growing and startup businesses running — helpdesk support, infrastructure, security, cloud, telephony, and backups, handled by people who actually read the logs.
Geekin internal systems
live
- Checking internal systems…
This reflects Geekin's own internal tooling only — never client infrastructure.
Coverage across Canada & the US
One provider for multi-location and cross-border teams, working your business hours.
A person answers, not a queue
Real SLAs and a technician who picks up the ticket — not a bot reading a script.
Documented, not tribal knowledge
What we touch gets written down, so the next ticket is faster than the last.
What we run
Nine categories, honestly described
No invented client names, no invented numbers — just what a managed service provider actually does day to day.
Security
Endpoint protection, email filtering, and access controls — basic hygiene applied consistently, not just after something breaks.
Learn more →Cloud & backup
Cloud workloads kept tidy and cost-sane, with backups that are actually tested — a backup nobody has restored from is just a hope.
Learn more →AI monitoring & advisory
Pattern-based anomaly detection and automated remediation in what we already monitor, plus straight advice when you're evaluating AI tools of your own.
Learn more →Helpdesk & ticketing
A real queue, real SLAs, and a human who picks up the ticket — for password resets, broken laptops, and everything in between.
Learn more →AI Telephony
Business phone systems with an AI receptionist, call transcription, smart routing, and call analytics built in — not a separate vendor you have to chase.
Learn more →Onboarding & projects
New hires, new offices, migrations — the one-off projects that need planning but not a full-time IT department.
Learn more →Advice, plainly given
Vendor reviews, budget planning, and a straight answer when you ask "do we actually need this" — without the upsell.
Learn more →Custom software & web development
Custom software, API integrations, websites, and online presence — built and maintained by the same team that runs your IT, not a separate agency handoff.
Learn more →How we work
The habits that keep IT boring, in a good way
01
We answer the phone
A ticket is the start of a conversation, not a form disappearing into a queue.
02
We document what we touch
So the next ticket — from us or anyone else — starts from a known state, not a guess.
03
We patch on a schedule
Maintenance windows, not panic windows — planned, communicated, and boring on purpose.
04
We tell you the boring truth
A straight answer about what you need, instead of the exciting upsell.
Ready to stop fighting your IT?
Tell us what's broken, slow, or just quietly worrying you. We'll take it from there.